Sales Contract Administrator (M/F) - Interim

Posted 21 July 2022
Salary Negotiable
Job type Full-time
DisciplineSales / Business Development

Job description

Sales Contract Administrator (M/F) - Interim


  • Provide administrative services and support activities relating to Service Renewals
  • Assist with a quote to order processes, basic system support, filing, and general administrative functions
  • Ensure that the queries from Renewal Sales regarding renewals are adequately addressed, enabling effective client and contract retention
  • Work with Customer success manager to review and maintain accurate contract data for service delivery and contract renewal
  • Review the client contract details including installed base of technology products and software licenses
  • Collaborate with Renewal Sales team to finalize the contract items and installed base to be scoped for the renewal proposal for the client
  • Ensure all expired, expiring, and due to expire contracts are included for formulating the installed base scope for renewal
  • Work closely with Renewal Sales to position the best renewal pricing considering historical price, competitive benchmarks, gross margin targets, and complexity of the contract. Price positioning and quote presentation are key to helping renewal sales secure the renewal
  • Ensure the renewal quote is submitted on time based on strict renewal timelines
  • Review backout purchase order and ensure it is sent to vendor on time


  • Ability to work with a variety of internal teams to ensure the successful execution of their daily activities
  • Displays a good understanding of the relevant systems and portals
  • Ability to work quickly and accurately, whilst being able to balance general administrative duties and excellent client service orientation
  • Ability to display an understanding of the business needs and expectations and the ability to consistently deliver a quality service through offering the required support
  • Reliable with the ability to produce a high quality of work
  • Excellent attention to detail and ability to manage work processes and display strong orientation towards ensuring client satisfaction and service delivery
  • Ability to plan well and organize their daily work activities
  • Meticulous attention to detail together with good organization skills
  • Good understanding of business needs and expectations and uses skills and knowledge to produce a wide range of tasks
  • Ability to build solid relationships with internal and external stakeholders
  • Fluent English is mandatory written and spoken, French is a plus but not required
  • Experience working in an international environment is a plus
  • Good knowledge of MS excel
  • Experience working on an ERP (SAP, Oracle, …)
  • Experience working on a CRM like Salesforce is a plus

En ce qui concerne ce rôle, Kelly Services agit en tant qu'agence officielle de travail temporaire. Lorsque vous décidez de postuler ce poste, vos informations personnelles seront traitées conformément à la déclaration de confidentialité de Kelly.

Conformément à la loi sur la discrimination et la politique d'égalité des chances au Luxembourg, Kelly Services accueille les candidatures de tous les candidats éligibles, quels que soient leur origine ethnique, leur sexe, leur handicap, leur religion, leur orientation sexuelle ou leur âge.


Regarding this role, Kelly Services acts as the official temporary employment agency. When you decide to apply to this role your personal information will be processed in accordance with Kelly's Privacy Statement

In keeping with the Law regarding discrimination and equal opportunity in Luxembourg, Kelly Services welcomes applications from any and all eligible candidates regardless of ethnicity, gender, disability, religion, sexual orientation or age.